How to engage with your customers and generate high ROI

EXECUTIVE GUIDE

This eBook is dedicated to

What will you find in this eBook

Whisbi provides a conversational sales & marketing platform for B2C enterprises. It enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers.

About Whisbi

About the Speakers

What will you find in this eBook?

The main objective of this webinar organized by Red Points is to describe actionable tactics that businesses of all sizes, including small and medium ones, can use when scaling their brands from local markets to a worldwide audience.

The tips will be mainly drawn from Karen Post’s professional experience, who has been working for more than 30 year in Branding and Communications with organizations that range from start-ups to Fortune 500 companies such as ACNielsen, Pepsi and Procter & Gamble.

The webinar will also count with the participation of Toni Pérez, VP of Marketing and Product at Red Points, who will be talking about the most common risks in brand management from the Intellectual Property Rights perspective.

Here are some of the topics that will be covered:

Building and communicating your brand, with real examples.
Differences and similarities between local and global branding.
Promoting your reputation among opinion makers.
How to protect your business against brand abuse.

Key eBook takeaways

July 11th, 9:00 AM PST. 12 PM EST

FEATURED SPEAKER
Maysa Razav, Head of Anti Counterfeit for INTA

Who's this for?

Brands need to meet customers on their preferred channel. However, the Telecom industry has struggled to become customer-centric and fully digitalized. We surveyed 300 US customers of brands like Verizon, AT&T, T-mobile & Sprint to find out their online shopping habits and which brands offer best-in-class online customer experience. Here are some key takeaways from the research:

Digital sales, marketing, operations professionals who want to be up-to-speed with the latest changes in the retail industry. It’s never been more important to connect with your customers at every stage of the funnel. Brands that fail to do this effectively will pay the price, and those that get it right stand to make big gains.

About Whisbi

Live Engagement represents a real-time connection and higher satisfaction as it allows brands to engage with customers constantly and effectively.

How retail brands can differentiate from competitors with a real-time customer experience

How to implement live videos, chatbots and one-to-one selling platforms

How the COVID-19 pandemic has a major impact on customer interactions with retailers

How retail companies can achieve a high ROI using live video broadcasts and engage effectively with customers

How to build real-time marketing and live engagement into your sales and marketing processes & workflows

The importance of Live Engagement
Specific channels to use
Implementation & resources needed
How to achieve high ROI
Metrics to measure & show success

Live Engagement solutions allow you to connect

with your customers in real-time. At every stage

of the sales funnel.

About the Speakers

Live Engagement solutions allow you to connect with your customers in real-time. At every stage of the sales funnel.

Today’s online consumers have a shorter attention span than ever before, and higher expectations from brands when it comes to engagement, interaction, and service. Capture their attention and achieve your goals through Live Engagement.

What will you find in this eBook?

This eBook is dedicated to