Speakers : Jeff Sauro, Tim Bosenick, Lee Cooper
5 consejos para proteger a tu marca
contra las falsificaciones
EXECUTIVE GUIDE
Whisbi provides a conversational sales & marketing platform for B2C enterprises. It enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers.
Whisbi provides a conversational sales & marketing platform for B2C enterprises. It enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers.
About Whisbi
About the Speakers
The main objective of this webinar organized by Red Points is to describe actionable tactics that businesses of all sizes, including small and medium ones, can use when scaling their brands from local markets to a worldwide audience.
The tips will be mainly drawn from Karen Post’s professional experience, who has been working for more than 30 year in Branding and Communications with organizations that range from start-ups to Fortune 500 companies such as ACNielsen, Pepsi and Procter & Gamble.
The webinar will also count with the participation of Toni Pérez, VP of Marketing and Product at Red Points, who will be talking about the most common risks in brand management from the Intellectual Property Rights perspective.
Here are some of the topics that will be covered:
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July 11th, 9:00 AM PST. 12 PM EST
FEATURED SPEAKER
Maysa Razav, Head of Anti Counterfeit for INTA
Who's this for?
Brands need to meet customers on their preferred channel. However, the Telecom industry has struggled to become customer-centric and fully digitalized. We surveyed 300 US customers of brands like Verizon, AT&T, T-mobile & Sprint to find out their online shopping habits and which brands offer best-in-class online customer experience. Here are some key takeaways from the research:
Digital sales, direct sales and contact center professionals who want to be up-to-speed with the latest changes in the Telecom industry. With the rise of digital innovations and technologies brands must adapt their business to become more digital and meet customer expectations.
Understanding the needs of digital customers and how to implement a conversation-driven sales approach.
How telecom brands can differentiate from competitors with an innovative online customer experience
How to switch to conversation-driven sales or conversational sales
How to pre-qualify online leads with a simple chatbot & create a frictionless online buying experience
Real-time assistance: Have your best sales agents assisting your online customers in real-time
How Telecom companies can achieve 4X higher ROI & save on call-handling cost with conversational sales
Market changes
How to adopt the conversational sales approach
Cost-saving and ROI vs. investment
Implementation & resources needed
Metrics to measure
About the Speakers
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conversational sales
Conversational sales is a more one-to-one, dialogue-driven approach to online sales. Companies who use this increase their conversion rates, shorten their sales cycle, actually learn about their customers, and create a more human, similar to the in-store buying experience online.
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