“The core of the omnichannel strategy at Three UK is to build confident purchases with our customers. Three Live has now become a permanent channel within our business as it consistently outperforms the standard pages, by up to 5X in terms of conversion rate.”

GRAHAM JOHNSTON

Head of Omnichannel & Digital First

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Whisbi provides a conversational marketing platform for B2C enterprises. It enables modern marketing and sales teams to reach out to customers in a more conversation-driven approach to deliver multichannel customer experiences. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers.

Whisbi provides a conversational sales & marketing platform for B2C enterprises. It enables modern marketing and sales teams to deliver multichannel customer experiences. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. 

Why Whisbi

Why Whisbi

Whisbi provides the right channel for the right customer at the right time. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. The solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience.

WhyWhisbi

About Tree Live

Hutchison 3G UK Limited, doing business as Three UK, is a British telecommunications and internet service provider operating as a subsidiary of CK Hutchison Holdings, operating under the global Three brand. The company launched in March 2003 as the United Kingdom’s first commercial video mobile network.

Download Case Study

The main objective of this webinar organized by Red Points is to describe actionable tactics that businesses of all sizes, including small and medium ones, can use when scaling their brands from local markets to a worldwide audience.

The tips will be mainly drawn from Karen Post’s professional experience, who has been working for more than 30 year in Branding and Communications with organizations that range from start-ups to Fortune 500 companies such as ACNielsen, Pepsi and Procter & Gamble.

The webinar will also count with the participation of Toni Pérez, VP of Marketing and Product at Red Points, who will be talking about the most common risks in brand management from the Intellectual Property Rights perspective.

Here are some of the topics that will be covered:

  • Building and communicating your brand, with real examples.
  • Differences and similarities between local and global branding.
  • Promoting your reputation among opinion makers.
  • How to protect your business against brand abuse.

 The Challenge

Brands need to meet customers on their preferred channel. However, the Telecom industry has struggled to become customer-centric and fully digitalized. We surveyed 300 US customers of brands like Verizon, AT&T, T-mobile & Sprint to find out their online shopping habits and which brands offer best-in-class online customer experience. Here are some key takeaways from the research:








         Bridging the gap between online and offline: Central part of Three's strategy is based on delivering an omnichannel experience. They needed a solution that could seamlessly knit together the best elements of all their channels.


            Video Marketing for the massesWhile browsing Three’s website, customers didn’t understand the product features or bundles sufficiently to make a confident purchase online. 

Whisbi provides a conversational marketing platform for B2C enterprises. It enables modern marketing and sales teams to reach out to customers in a more conversation-driven approach to deliver multichannel customer experiences. Put a face to your brand, build instant trust and deliver more personal interactions at scale with Conversational Sales Accelerator.

Whisbi provides a conversational marketing platform for B2C enterprises. It enables modern marketing and sales teams to reach out to customers in a more conversation-driven approach to deliver multichannel customer experiences. Put a face to your brand, build instant trust and deliver more personal interactions at scale with Conversational Sales Accelerator.

The Solution

The Solution

Whisbi provides the right channel for the right customer at the right time. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. The solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience.

WhyWhisbi

Link to Solution

The main objective of this webinar organized by Red Points is to describe actionable tactics that businesses of all sizes, including small and medium ones, can use when scaling their brands from local markets to a worldwide audience.

The tips will be mainly drawn from Karen Post’s professional experience, who has been working for more than 30 year in Branding and Communications with organizations that range from start-ups to Fortune 500 companies such as ACNielsen, Pepsi and Procter & Gamble.

The webinar will also count with the participation of Toni Pérez, VP of Marketing and Product at Red Points, who will be talking about the most common risks in brand management from the Intellectual Property Rights perspective.

Here are some of the topics that will be covered:

  • Building and communicating your brand, with real examples.
  • Differences and similarities between local and global branding.
  • Promoting your reputation among opinion makers.
  • How to protect your business against brand abuse.

Brands need to meet customers on their preferred channel. However, the Telecom industry has struggled to become customer-centric and fully digitalized. We surveyed 300 US customers of brands like Verizon, AT&T, T-mobile & Sprint to find out their online shopping habits and which brands offer best-in-class online customer experience. Here are some key takeaways from the research:








Speakers : Jeff Sauro, Tim Bosenick, Lee Cooper    

5 consejos para proteger a tu marca

contra las falsificaciones

How Three Live Increased Conversions by 5x

July 11th, 9:00 AM PST. 12 PM EST

FEATURED SPEAKER 
Maysa Razav, Head of Anti Counterfeit for INTA

Deep dive into Three’s journey to build confident purchases online

THREE UK CASE STUDY

The main objective of this webinar organized by Red Points is to describe actionable tactics that businesses of all sizes, including small and medium ones, can use when scaling their brands from local markets to a worldwide audience.

The tips will be mainly drawn from Karen Post’s professional experience, who has been working for more than 30 year in Branding and Communications with organizations that range from start-ups to Fortune 500 companies such as ACNielsen, Pepsi and Procter & Gamble.

The webinar will also count with the participation of Toni Pérez, VP of Marketing and Product at Red Points, who will be talking about the most common risks in brand management from the Intellectual Property Rights perspective.

Here are some of the topics that will be covered:

  • Building and communicating your brand, with real examples.
  • Differences and similarities between local and global branding.
  • Promoting your reputation among opinion makers.
  • How to protect your business against brand abuse.

Brands need to meet customers on their preferred channel. However, the Telecom industry has struggled to become customer-centric and fully digitalized. We surveyed 300 US customers of brands like Verizon, AT&T, T-mobile & Sprint to find out their online shopping habits and which brands offer best-in-class online customer experience. Here are some key takeaways from the research:








The Result

5x increase in online conversion rate, as a result of Whisbi's live video broadcast channel.

26% attachment rate on bundled accessories for customers that watched a Three Live broadcast.

Find out moreWatch the full video interview

Three UK solution

Ability to access an expert live, along with a highly engaging format for exploring products, has resulted in some impressive results for Three

6% higher attributable conversion rate on pages that show Three Live broadcasts.

With 16% of engaged viewers , broadcasts impacted on brand outreach and fostered a direct connection between viewers and experts.